Managing Director, The CX Academy
Julian Douglas is the Managing Director of the CX Academy - an online education platform setting the standard for accredited Customer Experience qualifications. An entrepreneur for over 25 years, Julian has been involved in founding several online companies such as Fusio and Entertainment.ie
His expertise is in the areas of strategy, technology and online development, working with many types of organisations from start-ups to multi-nationals.
He helps companies assess and develop winning digital strategies, increase revenues and understand how their operations are performing and achieving online.